Beat diabetes | FAQs

TICKETING

Q. 1 Can I register for the event offline? How?​

You can register offline on the day of the event (12 November 2022) at Al Safa Park, Gate 2. It is advisable to register online before the event.

Q2. How will I receive my kit?

This year, we are not delivering kits. Please pick up your kits from the registration desks inside the park.

If you are registering as a group of 10 or more, please reach out to beat.diabetes@landmarkgroup.com to discuss delivery options.

PAYMENT

Q3.  What is the cost of registration?

Adult registration fees (13 years of age and above): 20 AED

Adolescent registration fees (8 years of age – 12 years): 10 AED

Children registration fees (7 years of age and below): Free entry

Q4. Do I have to pay up front when I book online/can I receive an invoice?​

Yes. Payment is required up front.

Q5. What types of payment do you accept?

We accept all major credit cards.

Q6. Where will the proceeds from this event go?

All funds raised through registration fees will go to support the research and treatment of diabetes through our strategic partner for the event, Al Jalila Foundation.

AT THE EVENT

Q7. Is there an age limit on who can attend?

This is a family event and we encourage all members to participate, regardless of age.

Q8. Where can I park my car?

We encourage all participants to use public transportation on the day to reduce carbon emissions and to avoid any parking issues.

There will be parking available at the venue, however this is not free of charge and is managed by RTA.

Q9. Which gate can I enter from?

You can enter from Gate 2, Al Safa Park.

Q10. Do I have to pay park entry fees?

No. As a participant, you are granted free access to the Al Safa Park for the event.

Q11. Do I have to wear my mask at the event?

No, as per the current guidelines set forth by the Dubai Sports Council, masks are not required in outdoor sporting events.

Q12. Where can I get involved on social media?

You can find all our social media links via our website https://www.beatdiabetes.me/ae/en. There will also be event-specific hashtags that will we share with you at the event.

Q13. How can I facilitate Special Access requirements?

If you have any special access requirements, please contact us at beat.diabetes@landmarkgroup.com Upon registration and we can make necessary arrangements to enable your attendance to this event.

Q14. My company is interested in sponsoring the event, how do we get involved?

Please contact us at beat.diabetes@landmarkgroup.com to connect with the Events Team, who can share with you details on sponsorship.

For further information, please see our Terms and Conditions or contact us at beat.diabetes@landmarkgroup.com

CONTACT US

  • By Mail
  • Landmark Tower, Dubai Marina
  • PO Box: 25030
  • Dubai, UAE
  • By Phone
  • Tel: +971 4 5174184

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